Fill these out at home and bring them with your device. The more info you have ready, the faster we get started.
Save yourself time. Print and fill out the forms below before bringing in your device or scheduling a visit. The more information you bring, the faster we can get started.
All forms can be printed at home. Bring the completed forms with your device. The Customer Agreement should be read carefully before signing — it covers payment terms, data privacy, liability, and what happens if something goes wrong.
// For Repairs & General Service
Customer Intake Form
Tell us about your device and the issue you're experiencing. Fill this out at home so we can get straight to work when you arrive.
Confirms your data backup status before service begins. Confirm your data is backed up, request backup help, or acknowledge the risks of proceeding without a backup.
Planning a custom PC build? Start here. Fill out your build goals, budget, and any parts you have in mind. If you have a PCPartPicker list, bring the list code.
Custom builds only
Before You Download
// Custom Build Order — Important Notice
Please read before proceeding with a custom build order.
FixedIt PC will build your PC exactly as specified on the Build Order Form. However, please be aware of the following:
If you selected your own parts: FixedIt PC will review your list and flag any compatibility issues before ordering. If you proceed after being notified of a concern, you assume responsibility. Any part that does not fit will be returned to you.
If FixedIt PC selected your parts: Compatibility is on us. If something doesn't fit, we will offer a comparable alternative. If no alternative is acceptable and you wish to cancel, you will receive a full refund.
Incomplete builds: If a part does not fit and cannot be replaced, the build may not be fully testable. Labor will be adjusted to reflect work actually completed.
Full details are covered in Section 19 of the Customer Agreement.
By downloading this form you acknowledge that you have read and understood this notice.